Phone Answering Service in Orange County

What to Look for in a Live Phone Answering Service

Virtual Receptionist Services Offer Orange County Small Business Several Advantages

Starting a new business can be exciting, terrifying, and daunting all at once. Just getting your first customer was probably a rush!  But now things are starting to get really busy, and you might be having trouble handling the sudden influx of customer phone calls and requests. That’s when you know it’s time to consider whether a high quality, low-cost virtual receptionist can help your Orange County small business be more productive and profitable.  


Save Time and Money

Sometimes it doesn’t seem like there are enough hours in the day, but with a live phone answering service, you can focus on the work that needs to be done without constantly being interrupted by distracting phone calls. The best virtual receptionist services can act as your own front office administrative assistant by screening calls, taking messages, scheduling appointments, and fielding inquiries, all in accordance with your internal business practices.  


Live Agents Available 24/7

Even when your business is closed, your phone answering service doesn’t need to be. The best virtual receptionists are available to take calls around the clock, 365 days a year, 24 hours a day. By using a high quality virtual receptionist, you’ll never have to miss another call.


Promote a Positive Company Image

Virtual receptionist services can help you build a great reputation with your clients. By always having someone available to answer their concerns, without having to be placed on hold or dealing with a machine, you’ll demonstrate that you really care about their business. Most professional virtual receptionists are trained to answer every call in a courteous and professional manner, and relay important messages via text or email, according to your preference. Additionally, you should have the ability to customize a script and change it at any time, giving you the flexibility to adapt as your business grows.


LaBell Exchange provides exceptional, cost-effective telephone answering services throughout Orange County and Southern California. Established in 1975, we are a leading provider of call center services for small businesses, and well known for our reliable service, personalize call plans, and great rates. Contact us today to learn how our phone answering services can benefit your small business: (800) 581-8871.