The Benefits of a Live Answering Service for San Diego Dental Offices
If you run a busy dental office in San Diego, you know how difficult it can be to manage your time, stay organized, and still take great care of your patients. That’s where a high quality, low cost answering service can help. Using a live dental answering service for your dental office can have many benefits, including streamlined scheduling, increased efficiency, and enhanced patient/dentist communication.
Convenient Scheduling Every Day of the Year
Using a reliable dental answering service ensures that you’ll never miss another call, even on the busiest of days. The best dental answering services serving the San Diego area will have live agents available 24 hours a day, 365 days a year, including holidays, evenings, and weekends. They should also use the latest telecommunication equipment, such as interactive appointment scheduling systems, that allow you to tailor your answering services according to your exact preferences. With advanced telecommunications equipment, your answering company should also allow you to choose how you will receive your messages (fax, email, or text), set personalized greetings, create custom hold prompts, and keep your office calendar up to date.
Run a More Efficient Dental Office
To help you meet your patients’ needs and manage your busy dental office, you want to find a telephone answering company that offers virtual receptionist services. A virtual receptionist service can be designed to function just an in-office receptionist. Besides responding to inquiries and relaying messages, your virtual receptionist should also schedule dental appointments, screen and forward calls, set appointment reminders, forward messages, and more. Ensuring that your patients receive the level of customer service you prefer, you’ll want to be given the opportunity to personalize your script and know that the phone agents who are representing your practice are properly trained.
Your San Diego Dental Practice Can Save Money While Attracting and Retaining More Patients
Your patients will appreciate being able to speak to a live person. One of the biggest complaints among patients is having to talk to a machine or being put on hold for extended amounts of time. With the use of a dental answering service, your San Diego practice can improve your patient/dentist communications and enhance your professional reputation. Today, most phone answering companies offer flexible and affordable pricing plans to make their services cost effective for dental offices of any size.
LaBell Exchange is a leading telephone answering service serving San Diego and surrounding areas throughout Southern California since 1975. We are committed to providing high-quality, low-cost telephone answering services to San Diego dental offices 24 hours a day. Call us today for a free consultation and quote.