Whether you run a medical office, legal firm, or property management company, your business can serve to benefit from using a high quality inbound call center. These days, live answering services do much more than answer phones and take messages. Modern answering service companies can enhance client communication and increase efficiency for a wide variety of businesses, including but not limited to:
- Private Security Companies
- Bail Bonds Companies
- Municipal Offices
- Healthcare Companies
- Plumbers/Plumbing Companies
- HVAC Companies
- Medical and Dental Offices
- Law Firms and Attorneys
- Property Management Firms
- Equipment Rental Companies
- Towing Companies
- Funeral Homes/Mortuaries
Extended Availability Means You Never Miss an Important Call
With reliable, professional agents standing by to assist customers 24 hours a day, 7 days a week, you’ll never miss another call. Your clients will appreciate being able to speak with a live person, instead of being forced to talk to an automated service or voicemail recording. Your assigned agents can be instructed to respond to callers according to your own customized script, and will screen calls, relay messages, and forward calls according to your preference and internal operating procedures.
Personalized Call Center Services
Virtual receptionists can provide significant cost-savings by freeing your staff from time-consuming administrative tasks. The best live answering services allow you to personalize your service plan. You can choose to include appointment scheduling, calendar updates, reservation taking, advanced voicemail services, and more. Specialty answering services such as dispatch services, inbound telemarketing, and telephone surveys can also be very useful for many businesses.
Additional Online Features for Live Chat Portals and Email
Live chat portals and email are becoming increasingly popular forms of conducting business. By using an affordable inbound call center, you will have access to friendly, live agents who can save you time by screening unwanted spam email, responding to customer requests, and forwarding important emails to the appropriate party. Your assigned agents can also staff your online chat portal. By utilizing the convenience of live chat services, you can provide immediate assistance to your customers, and offer valuable information on your products and services.
Accurate Call Logs and Analytics for Commerce, CA
With a high quality inbound call center, you’ll receive continuous access to detailed call logs and records. By reviewing your metrics and listening to recorded calls, you can gain significant insight on how to better serve your customers and grow your business.
LaBell Exchanges has been providing exceptional inbound call center services throughout Southern California and Los Angeles County since 1975. Our cost-effective live answering services are designed to serve a wide range of businesses, including healthcare companies, crisis hotlines, legal firms, small businesses, and apartment management companies. Call today to receive great rates on our fully-customizable service plans: (800) 581-8871.