As an award-winning call center service with nearly 40 years of experience, LaBell Exchange is more than qualified to conduct surveys for clients throughout Southern California. Over the years, we've been hired by numerous organizations in the municipal, educational, medical, legal, and service industries when they wanted to conduct a telephone survey but couldn't manage the expected inbound call volume. By working with LaBell Exchange, they gained access to a team of professional operators who are able to take calls 24 hours a day and reliably disseminate information back out to our client in any form and on any schedule they prefer.
At LaBell Exchange, we always offers our Southern California clients the most up-to-date call center technology. Our company currently uses CMC software from StarTel that allows us to create a personalized program for each client. We assign you a unique phone number that you forward your lines to, and then program into our system all the information and instructions you want us to have. We'll work with you to create a custom script, and train our highly experienced phone operators on how to follow it. Survey data can be forwarded to you as it is received or batched.
Call us today to learn more about how LaBell Exchange can provide personalized call center services for your business. We routinely conduct phone surveys in San Diego, Orange County, and Los Angeles.