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Phone Answering Services, Las Vegas, Nevada: Live Operators 24 Hours a Day

With more than 39 years of industry experience, family-owned LaBell Exchange has the knowledge and expertise to provide some of the best call center services in Las Vegas, Nevada. We are fully committed to delivering above and beyond telephone answering services. It's why we only use the most advanced telecommunications equipment on the market, hire exceptional call center operators, and offer fair prices with hassle-free service terms. As such, we provide businesses in Las Vegas with a great return on their investment and often boost efficiency and profitability while lowering overhead.

Our phone answering services are completely customizable to meet the needs of Las Vegas's diverse business community. They are available 24 hours a day, with plans starting at just $39/month. These affordable services will always be provided by our nationally recognized call center, which has won ATSI's Award of Excellence for seven consecutive years. This prestigious award is only given to call centers that excel in delivering exceptional customer service over a period of six months with fast response times and reliable accuracy.

So call LaBell Exchange today to learn more about our professional call center services in Las Vegas, including nearby cities of Winchester, Spring Valley, Paradise, and Sunrise Manor.

Customize Our Telephone Answering Services to Suit Your Las Vegas, NV Business

From taking messages and processing orders to screening prospective employees and registering event attendees, our answering services can be customized to meet a wide range of needs in Las Vegas, Nevada. Over the years, we have provided call center services to a diverse group of clients, including:

  • Lawyers
  • Doctors
  • Dentists
  • Hospices
  • Landscapers
  • HVAC Contractors
  • Roofers
  • Bars/Clubs/Concert Venues
  • Tow Companies
  • Accountants
  • Resort/Hotel Owners
  • Plumbers
  • Property Managers
  • Retailers
  • And More!

24/7 Phone Answering Services, Las Vegas, NV - Call Today for a Free Quote

At LaBell Exchange, we are confident that our telephone answering services offer a great value. Our prices are very fair and our answering services have won the ATSI (Association of Teleservices International) Award of Excellence seven years in a row. As our call center services are available 24 hours a day, businesses in Las Vegas can capture clients day and night. We answer most calls within three rings and offer a full range of options, such as:

  • 800 Service
  • Advanced Voicemail
  • Live Operators
  • Call Analytics
  • Call Recording
  • Call Reporting
  • Customer Service
  • Dispatching
  • Emergency Dispatching
  • Event Registration
  • Inbound Telemarketing
  • Information Screening
  • Order Taking
  • Personalized Greetings
  • Priority Queues
  • Message Taking
  • Scheduling
  • SMS, Email, Fax & Cell Message Delivery
  • Survey Taking
  • Translation Services
  • Virtual Receptionist
  • Voicemail Trees

Comprehensive Call Center Services for Las Vegas, Nevada Businesses

Virtual Receptionists for Las Vegas, Nevada - Professional, Detail Oriented, & Courteous

Many Las Vegas businesses have found it much more cost effective to hire a virtual receptionist to answer their phones than an in-office one. LaBell Exchange's professional, courteous, and detail-oriented live operators are capable of acting as your own personal receptionist but without the added cost of searching for the right hire, screening applicants, and then training and supervising them. By having a virtual receptionist, you'll also be able to have a live operator answer your clients 24 hours a day, 365 days a year. Our operators have years of experience and are extensively trained to deliver outstanding customer service. So call today and learn about our competitive rates, 24-hour availability, and other call center services in Las Vegas.

Non-Emergency & Emergency Dispatching Services in Las Vegas, Nevada

At LaBell Exchange, our dispatching services are perfect for both non-emergency and emergency situations, whether for a hospice company, alarm company, law firm, HVAC contractor, towing company, or ambulance company. All of our call center operators are true professionals in the field and experienced in caring for distressed callers, especially those involved in an arrest, car accident, medical emergency, or fire. On call 24 hours a day, our dispatchers are experts in managing priority queues and ensuring callers get appropriate and immediate assistance when they need it most. All calls are strictly confidential, and dispatching can be done via phone, text, or radio. Call to learn more about our 24-hour dispatching services in Las Vegas.

Customer Service Outsourcing, Las Vegas, Nevada

LaBell Exchange delivers unparalleled customer service with our Las Vegas phone answering services. That's because we always prioritize our clients' best interests and aim to improve how well they serve their customers. We answer most calls within 3 rings and treat all callers with the utmost respect. We hire dedicated call center operators who are experienced in call screening, message taking, analytics, scheduling, order taking, call forwarding, dispatching, and more. They can also follow detailed scripts to reliably handle questions, complaints, and a wide range of requests from your callers. Contact us today to learn more.

Information Screening - Las Vegas, Nevada

At LaBell Exchange, our information screening services can save your Las Vegas business time and money. This service consists of our live operators answering your calls and following your pre-approved script to screen your callers. Our operators are experienced, courteous, and professional, and our call center runs 24 hours a day. As such, you can depend on us to never miss a call and responsibly administer over-the-phone questionnaires. Information screening is perfect for eligibility calls for a job, a recall notice, class action lawsuit, and more. To learn more, give us a call.

Inbound Telemarketing & Caller Analytics - Las Vegas, Nevada

From following up large-scale marketing campaigns to meeting the demand of peak-season call volumes, our inbound telemarketing services will enhance your ability to provide excellent customer service while also reducing the burden to your staff, keeping overhead costs low, and boosting overall efficiency and profitability. That's because our call center is available 24 hours a day to provide your customers with general information, answers to FAQs, order assistance, and more. We also offer caller analytics and reporting services, which will help determine the effectiveness of your recent marketing campaign. So call today and let us know your inbound telemarketing needs in Las Vegas.

Over-the-Phone Schedule Management - Las Vegas, Nevada

Outsource your scheduling and reservation management needs today by calling LaBell Exchange. In business since 1975, our family-owned business has a long-standing reputation for delivering highly reliable, over-the-phone scheduling management services. We offer courteous customer service, fair prices, and hassle-free, month-to-month service terms, making us one of Las Vegas's best values in phone scheduling. We have the resources to handle large call volumes at all hours of the day and night, and our scheduling services are great for all kinds of businesses in Las Vegas.

Phone Surveys - Las Vegas, Nevada

From public opinion surveys to customer satisfaction surveys, LaBell Exchange can help you manage your phone survey needs. Our phone survey services can include taking phone calls 24 hours a day, administering survey questions, providing compiled or recorded responses, and more. Our rates are very reasonable and we use only the most advanced call center equipment from SNUG (Startel National Users Group). Our software allows us to accommodate requests for priority queues, custom hold greetings, company scripts, call recording, advanced message delivery, and more. Contact us today to learn more.

Order & Message Taking Services - Las Vegas, Nevada

At LaBell Exchange, our call center offers businesses in Las Vegas highly accurate order and message taking services at a fair price. Available 24 hours a day, our phone answering specialists are very experienced and always take the time to repeat orders and messages to ensure greater accuracy. They can even accept payment information over the phone, using a custom form in our system or by logging into your online system. To learn more about how our convenient order and message taking services can help your Las Vegas business, give us a call.

Phone Answering Services with Advanced Voicemail Features - Las Vegas, Nevada

Using the latest telecommunications software from Startel, LaBell Exchange offers Las Vegas commercial customers answering services with advanced voicemail features, such as personalized greetings; voicemail trees; text, email, fax, and cell notifications when voicemails are received; automated voicemail prompts; operator-assisted voicemail; customized hold prompts; and more. To get started with this service, we begin by assessing your expected call volume, types of calls you receive, voicemail needs, and more, so as to provide you with the most cost-effective and helpful phone answering services possible. Perfect for companies of any size, our advanced voicemail features enable Las Vegas businesses to handle incoming calls as efficiently as possible. Call today.

Message Delivery Options with Our Las Vegas, Nevada Call Center Services

Whether you are a sole practitioner or a large Las Vegas casino, our advanced message delivery options can greatly improve your efficiency and customer service efforts. Our phone answering professionals are on call 24 hours a day, 7 days a week, and trained in taking and delivering accurate messages. Depending on your preferences, they will send messages to specific departments; email, text, or fax messages as they are taken; send recorded messages; or batch messages so you have a detailed list of incoming calls ready for the next day. Give us a call to learn more.

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"We are extremely pleased with LaBell Exchange's services. The operators answering our calls and scheduling our seminars are always courteous and professional.

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