We
are proud to offer you the most advanced computer-based
telephone answering equipment in the industry.
Every call is answered promptly, in your personalized
answer phrase by professional receptionists who represent your company
as if they worked in your office.
Our state-of-the-art systems ensure that the proper
information is taken and delivered accurately and
efficiently to one or multiple persons or
locations. The Labell Exchange team is fully briefed so you can be
confident your calls are handled efficiently and
effectively every time we take your call.
1. Are you experiencing a shortage of staff at critical times?
2. Do you lose customers when they call after business hours?
3. Do potential customers hear busy signals or numerous rings
when they call?
Let LaBell Exchange solve these
and other routine business problems.
Answering Services Features:
• 24 - HOUR SERVICE : Our service is available 24 hours a day, 7 days a week.
Call forward your calls to us all the time, after hours, on an as needed basis,
when your phone lines are busy, or ring more than a pre-determined amount of
times. This insures you always stay in touch with your customers.
• PERSONALIZED ACCOUNTS: All of your calls are
answered in your company name. Once our receptionist
answers your call, all of the information you have
supplied
to us is shown on the computer screen, telling her how you want each call
handled, and what actions she is to take.
• FLEXIBILITY: Our customer service representatives
can make changes and update your account as your
requirements dictate.
OPTIONAL TELEPHONE ANSWERING SERVICE ENHANCEMENTS
- PRE RECEPTIONIST ANNOUNCEMENT
• Customized greeting that is played prior
to our receptionist answering your line indicating
office hours, etc. (Screens calls and saves
time prior to our receptionist answering.)
• Announcements can be based on the time of day
and the day of the week.
• Announcements that give the caller the option
to choose which department they wish to be
connected to.
• Accessible 24 hours per day, and tailored
for your needs.
• The ability to prioritize calls and increase office efficiency.
• 24 hour message retrieval by phone, fax, modem, or operator.
• Automated pager activation at your command.
• Spanish language messages or assistance upon request
• Secret access code simulates the use of private lines.
• Greeting or messages can be retrieved or modified from remote locations.
• Act as a receptionist or reduces the work load of your secretary.
We
are proud to offer you the most advanced computer-based
telephone answering equipment in the industry.
Every call is answered promptly, in your personalized
answer phrase by professional receptionists who represent your company
as if they worked in your office.